Privacy Policy
Last Updated: October 23, 2025
Vesselio operates this store and website to provide you with a curated tableware shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.
Please read this Privacy Policy carefully. By using the Services, you acknowledge that you understand how your information is collected and used as described here.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this as "Device Information."
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order Information."
When we talk about "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
We Collect Device Information Using:
- Cookies – data files placed on your device that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- Log files – track actions on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.
HOW WE USE YOUR PERSONAL INFORMATION
We use the Order Information we collect to:
- Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices and order confirmations)
- Communicate with you
- Screen orders for potential risk or fraud
- Provide you with information or advertising relating to our products when in line with the preferences you've shared with us
We use Device Information to:
- Screen for potential risk and fraud (particularly using your IP address)
- Improve and optimize our Site (for example, by generating analytics about how customers browse and interact with the Site)
- Assess the success of our marketing and advertising campaigns
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your information as described above:
Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Google Analytics: We use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Service Providers: We share information with third parties who perform services on our behalf, such as payment processing, shipping, data analytics, customer support, and cloud storage.
Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative's educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some services by visiting the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.
YOUR RIGHTS
Depending on where you live, you may have the following rights regarding your personal information:
- Right to Access – Request access to personal information we hold about you
- Right to Delete – Request that we delete personal information we maintain about you
- Right to Correct – Request that we correct inaccurate personal information
- Right to Opt Out – Opt out of targeted advertising or the sale/sharing of your personal information
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. Please note that your information may be transferred outside of Europe, including to the United States.
To exercise these rights, please contact us using the information below.
DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
PAYMENT SECURITY
Your payment information is processed securely through our payment gateway partners. We do not store complete credit card numbers on our servers. All payment transactions are encrypted and comply with industry security standards.
CHILDREN'S PRIVACY
The Services are not intended for use by children under 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
INTERNATIONAL TRANSFERS
Your personal information may be transferred to and processed in countries other than where you reside, including the United States. We ensure appropriate safeguards are in place for such transfers as required by applicable law.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last Updated" date.
CONTACT US
For questions about our privacy practices or to exercise your rights, please contact us:
Email: contact@vesselio.shop
Phone: +1 (202) 773-5535
Address: 1223 20th Pl, Hermosa Beach, CA 90254, United States